Reliable worldwide delivery, crafted with the same care as every Ember House lighter.
01 — Worldwide Shipping
We proudly offer Free Worldwide Shipping on every order.
Every lighter is carefully inspected, securely packaged, and shipped with tracking to ensure it arrives safely.
02 — Shipping Destinations
We currently ship to most countries and regions worldwide.
Shipping is currently unavailable to:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- P.O. Boxes
- APO/FPO/DPO military addresses
If you're unsure whether we ship to your location, please contact us before placing your order.
03 — Order Processing
Orders are typically processed within 1–2 business days.
Limited edition or handcrafted products may require 5–10 business days for preparation.
You'll receive a shipping confirmation email with tracking information once your order has been dispatched.
04 — Estimated Delivery
| Destination | Delivery Time |
|---|---|
| United States | 5–7 Business Days |
| Canada | 5–10 Business Days |
| Europe | 5–10 Business Days |
| Australia & New Zealand | 6–12 Business Days |
| Other Countries | 7–15 Business Days |
Delivery times may vary due to customs clearance, holidays, or local courier delays.
05 — Need Assistance?
Questions about shipping?